United Bristol Healthcare Trust is one of only 10 pilot NHS sitesin the UK and the first trust in the South West to achieve the top"practice plus" level of Improving Working Lives accreditation.
Improving Working Lives is a national NHS initiative to improvethe working lives of its staff.
The practice plus award was given to United Bristol HealthcareTrust (UBHT) by an independent national panel of assessors, wholooked at the range and effectiveness of the people managementpractices which are in place to support staff.
More than 1,000 members of staff were involved in the completeassessment. The external validation team met more than 100 people,all of whom were randomly selected, using in-depth interviews andfocus groups.
The team visited all the city centre hospitals run by UBHT, bothduring the day and at night.
The trust was particularly commended for its good practice inflexible working, training and development, communication and staffinvolvement, recruitment processes and the strength of its team-based working.
The assessors were impressed by the open and transparent culturefound across the organisation and by the commitment at all levels tovalue and perpetuate this culture.
They found that staff feel, almost unanimously, that they arevalued and respected by the organisation as a whole.
There was also a strong feeling of loyalty by the majority ofstaff, and most workers were optimistic about the trust's future.
A range of initiatives were commended, such as efforts to improvesecurity, which have resulted in a drop in crime and an enhancedsense of safety among staff.
The recruitment of a childcare co-ordinator has been stronglywelcomed.
Many members of staff say that the option to plan working hoursmakes a huge difference to their quality of life and the trust wascommended for its genuine commitment to training and developingstaff.
The trust was awarded the initial IWL practice standard in 2002.
Since then, the assessors say that the trust has made significantimprovements in flexible ways of working, recruitment, breadth oftraining and staff communications.
The award follows last month's positive feedback from staff in thefirst national NHS staff survey, where the trust achieved some of thehighest marks in the country.
Anne Coutts, director of human resources said: "I am absolutelydelighted UBHT has been awarded IWL practice plus accreditation. Thisis a testament to the efforts of all clinical and non-clinical staffto make the trust a really good place to work, as well as one whichprovides excellent quality patient care.
"We want to support our staff by improving their working lives inevery way possible."
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